FAQ
HOW DO WE BOOK YOU?
Browse our portfolio on our website, Instagram, then reach out to us through the contact tab. We’ll get back to you within 24 hours, any day of the week. In-person consultations are available to help plan your booking.
A non-refundable retainer fee of one-third is required, along with both signatures, to secure our services for your date. Once the 33% deposit is paid, your date is officially reserved with us.
WHAT IS YOUR TURNAROUND TIME?
Since we take on a limited number of weddings each year, we’re able to deliver a faster turnaround time than most videographers and photographers! Our standard turnaround for weddings is approximately 120 days. For some events, delivery can be as quick as 24-48 hours. We always strive to get your memories back to you as soon as possible!
WHAT IF WE NEED TO CANCEL/ RE-SCHEDULE OUR WEDDING?
The deposit is legally non-refundable. If you need to cancel or reschedule after securing your date, a new deposit will be required to reserve the updated date
How many pictures will we receive?
For a 8 hours coverage wedding, you will receive between 400 to 600 fully edited images.
WHAT ARE THE PAYMENT METHODS?
We accept all payment methods (Credit Card/Debit , Check, Cash, etc.)
Where are you based?
We are based in the Windsor area and happily travel across the UK and beyond. For locations over 100 miles from Windsor, we kindly request that travel and accommodation arrangements be covered.